Olivia J. Bennett
author of fantasy, contemporary, and horror | freelance book editor

ORDERING FROM MY WEBSITE:
TROUBLESHOOTING
Unfortunately, Shopify as a hosting platform comes with myriad problems that cannot be alleviated by someone of my status. However, if you are having trouble ordering from my website, please follow these instructions.
Common Error: "shop.app is blocked"

1. Try a different browser
If you're using a browser and you are continually getting the "shop.app is blocked" message, try accessing my website from another browser like Chrome, Safari, Firefox, or Edge.
2. Copy + Paste the link
If changing browsers does not work, try copying the link at the top of the error page and pasting it into a new tab. On the pop-up page that displayed the "shop.app is blocked" error message, go to the URL search bar at the top of the page, highlight it, and then copy and paste it into a new tab in the same browser.
3. Access via mobile device
If the other two options fail, try accessing my website from a mobile device, like your phone or a tablet.
Still having trouble?